Privacy and Communication Policy

Astha Restaurant & Sweets, Surrey Canada Exterior Photo

Communication Policies

SMS Policy

Astha Restaurant may offer you the option to receive updates, order confirmations, promotional offers, or reservation notifications via SMS (text messages).

  • Consent: SMS messages are only sent if you have provided explicit consent, such as by opting in during online ordering, making a reservation, or subscribing to SMS alerts.
  • Types of Messages: You may receive order confirmations, reservation reminders, promotional offers, and important service updates.
  • Message Frequency: The number of SMS messages you receive depends on your interactions with us.
  • Data Usage: Standard message and data rates may apply according to your mobile provider.

Your phone number will only be used for these purposes and will not be shared with third parties except as necessary to provide SMS services.

Privacy Policy

Astha Restaurant (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you interact with our website, www.astharestaurant.com.

  • Information We Collect:
    • Name, email address, phone number, and mailing address
    • Payment information (processed securely by third-party providers)
    • IP address and browser/device information
    • Details you provide through forms, orders, or reservations
  • How We Use Your Information:
    • To process orders and reservations
    • To communicate with you about your orders, reservations, or inquiries
    • To send you promotional emails or SMS (with your consent)
    • To improve our website and services
    • To comply with legal obligations
  • Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can manage cookie preferences through your browser settings.
  • Data Security: We use appropriate safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure.
  • Third-Party Links: Our website may contain links to third-party sites. We are not responsible for their privacy practices.
  • Children’s Privacy: We do not knowingly collect personal information from children under 13.

Opt-Out Policy

You have the right to control how we communicate with you and how your information is used.

  • Email and SMS Opt-Out:
    • To stop receiving promotional emails, click the "unsubscribe" link at the bottom of any marketing email.
    • To opt out of SMS messages, reply “STOP” to any message you receive from us.
    • You may also contact us directly to request removal from our communications.
  • Access, Correction, and Deletion: You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Contact Us

Astha Restaurant and Sweets
7158 120 St, Surrey, BC V3W 3M8
Email: orders@astharestaurant.com
Phone: +1 (778) 721-5658
Website: www.astharestaurant.com

If you have any questions about these policies or wish to exercise your privacy rights, please contact us using the information above.

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